Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy to ensure a hassle-free experience.

Eligibility for Returns:

• Items must be returned within 30 days of the purchase date.
• Products must be in their original packaging, unused, and in the same condition as when received.
• Proof of purchase, such as a receipt or order confirmation, is required for all returns.

Non-Returnable Items:

• Clearance items, gift cards, and personalized products are non-returnable.
• Products that have been used, damaged, or altered after delivery cannot be returned.

Return Process:

1. Initiate a Return: Contact our Customer Support team at [customer support email] or call [customer support phone number] to initiate the return process. Provide your order number and reason for the return.
2. Shipping the Item: We will provide you with a return shipping label and instructions on how to send the item back to us. Return shipping costs are the responsibility of the customer unless the product is defective or the return is due to our error.
3. Refunds: Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be processed to the original payment method within 5-7 business days.

Exchanges:

• If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Damaged or Defective Items:

• If your product arrives damaged or defective, please contact us within 7 days of receiving the item. We will arrange for a replacement or full refund at no additional cost.

Questions?
If you have any questions about our return policy, please reach out to our Customer Support team. We’re here to help ensure your shopping experience is as enjoyable and smooth as possible.